How we deliver.
We use Royal Mail and Interlink Express (part of DPD) to deliver your parcels.
Stock availability and delivery times.
Upon receipt of your order we send a confirmation e-mail which will detail the status of each item and the anticipated dispatch date. Items have 4 stock status's: Store Stock, Warehouse Stock and Back Order.
Store Stock. Orders received before 2.00pm on weekdays that are in Store Stock will be dispatched on the same day. Delivery will be as indicated in the table below.
Warehouse Stock. Items that are dispatched from our central warehouse normally take 3 working days in addition to the delivery times indicated in the table below.
Back Order. If an item or items go to Back Order status we will communicate to you an anticipated delivery date within 24 hours of receipt of your order and update as information becomes available.
Part Discontinued. Where a part has been discontinued or is no longer available we will refund the cost of that part to your chosen method of payment. If any reduction in order value creates a higher delivery charge then that charge will not apply to the order.
Exceptions. If the item availability is a combination of Store Stock and Warehouse Stock we will hold the Store Stock until the Warehouse Stock is available and all parts are dispatched in one consignment. This then applies to the whole order.
If the item availability is a combination of Store Stock, Warehouse Stock and Back Order then the Store Stock and Warehouse Stock will be dispatched in one consignment and the Back Order items will be sent upon receipt by our Store. Items dispatched at a later time due to Back Order status will not incur any further delivery charges.
How long will your delivery take?
The total amount of time for you to receive your goods will be as detailed above plus the Shipping company’s indicated delivery times in the table below.
Example1. An item is ordered before 2.00pm weekday, is in store stock and is dispatched to a UK Mainland address. Delivery will be the day after order.
Example 2. An item is ordered on a Saturday, is in Warehouse stock and is dispatched to a UK Mainland address. Order is processed on Monday, day 2, plus 3 days Warehouse Stock, plus Shipping time 1 day. Total 6 days.